sixty day returns
We offer a "no quibbles" return policy, which means you can return an item to us for any reason within 60 days, for a prompt refund or replacement.
If your item is simply not wanted please ensure the goods arrive with us unused and in a resalable condition, within 60 days of the order being placed.
If an item arrives faulty or damaged we'll be happy to offer you a full refund or replacement, and we'll refund your return delivery costs too.
Extended Christmas Returns
Any orders placed from 1st November 2020 can be returned by 31st January 2021 as above for a prompt refund or replacement.
- Simply contact us to let us know you're sending an item back.
- Please note that some skin care items have security seals on their lids, we are only able to refund you if the security seal remains intact.